"Implementing new rules in public procurement is key to progressing accessibility in ICT, including cloud computing. The EU created an accessibility standard to help public administrations integrate accessibility in their procurement policies. It proposes a series of requirements that can be applied to a wide array of technologies used to deliver public services ranging from mobile apps to websites. Implementing the standard is a relatively easy fix for many of Europe’s problems in completing the Digital Single Market.
Digital transformation is absolutely crucial to any organisation whether public or private. It is at the very core of the digital single market to ensure Europe reaps the socio-economic benefits of new technologies. Cloud computing has the potential to reduce IT expenditure and boost organisational agility while at the same time improving the scope for delivering flexible high-quality new services.
This document describes the experience of ten public sector organisations across Europe who have either carried out a process to procure cloud services, or are considering doing so. The experiences vary in terms of success and offer insights into how the procurement of cloud services is impacting on their current processes. Read more...
Interesting article by James Mitchell, CEO at Strategic Blue, financial cloud broker & PICSE Task Force member. The article focuses on how cloud computing is affecting the IT sales channel, and how the way that a cloud service provider structures its distribution and reseller contracts profoundly affects the behaviour of the channel...with knock-on effects on whether the cloud buyer is better off going direct, or continuing to work with the IT resellers who make a business out of understanding the IT needs of their customers.
The acquisition of IT services is key to any public or private organisation and the advent of cloud computing requires innovation in the procurement of cloud services. Although cloud computing has become increasingly popular, it appears that potential customers, in the public sector in general and in the research community in particular, are facing barriers that inhibit the wider adoption of cloud services. This report presents a list of barriers to cloud services procurement identified through literature, in-depth interviews of IT managers surveyed over a period of 3 months, and input provided by the PICSE Task Force members as well as intergovernmental research organisations such as CERN and EMBL. The survey demonstrated that barriers to cloud service procurement mainly relate to the adoption of new technology (i.e. cloud computing) and the procurement process itself...
"Despite all the reasons to move to the cloud, actually procuring the services is often a vexing challenge. And the reason for the challenge isn’t necessarily the cloud itself. “The technology piece is the easy piece. You need to get people to understand what the cloud really is,” said Hiers, Project Director of Enterprise Services for the Army’s Program Executive Office for Enterprise Information Services at the GovLoop, Vion and Hitachi Data Systems’ federal cloud procurement event.
After the initial analysis of challenges and barriers that exist in cloud procurement (survey on Procurement of Cloud services: https://www.surveymonkey.com/r/PICSE) we would like to understand specific barriers that public sector organisations (mainly reserach institutes and libraries) are facing while procuring IaaS and PaaS/SaaS services through two short follow up surveys.
1) What is a cloud computing SLA?
2) What should I look for before I agree to a cloud SLA?
3) How much downtime is too much?
4) What if my provider isn't meeting the SLA expectations? And how do I know?
5) What about compliance? What regulations do I need to meet?